Last updated: May 7, 2025
Lednew Tree Care (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, contact us, or use our services, including receiving SMS updates.
By using our services or submitting your information through our website or social media platforms, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information from you:
- Full name
- Phone number
- Email address
- Home or service address
- Service request details
- Communication preferences
This information may be collected when you:
- Submit a contact or quote form
- Book a service
- Communicate with us via SMS, phone, email, or social media
- Opt-in to receive SMS notifications
2. How We Use Your Information
We use your information to:
- Provide quotes and schedule services
- Send service confirmations and appointment reminders via SMS or email
- Respond to your questions and provide customer support
- Send updates related to your request or job status
- Improve our services and customer experience
- Comply with legal obligations
3. SMS Communication and Consent
By submitting your information, you consent to receive SMS messages from Lednew Tree Care regarding your service. These may include:
- Quote delivery
- Service reminders
- Schedule updates
- Job confirmations
- Customer support follow-ups
Message and data rates may apply.
You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly at (857) 261-7011.
4. How We Protect Your Information
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. We do our best to protect your information but cannot guarantee absolute security.
5. Information Sharing
We do not sell, rent, or trade your personal information. We may share your information with:
- Service providers who help us operate our business (e.g., email/SMS platforms)
- Authorities when required by law (e.g., to comply with a subpoena)
6. Your Rights and Choices
You may:
- Request to access, update, or delete your information
- Withdraw consent to receive marketing or service-related messages
- Contact us for any privacy-related concerns
To exercise your rights, please email us at lednewtreecare@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last updated” date above. Continued use of our services indicates your acceptance of the changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is used, please contact us:
Lednew Tree Care
Email: lednewtreecare@gmail.com
Phone: (857) 261-7011
Website: https://lednewtreecare.com
Location: 159 Longelier Ln, Marlborough – MA